Caston Electrode Company promises to cooperate with the customer for return of goods. If any situation leads to these circumstances then we would gladly process the required steps in order to provide user flexibility.

Read the following guideline carefully before initiating cancellation or refunding the product.

  • Until your product is not despatched you can cancel the order and no money will be charged.
  • You are only eligible to refund the product within 1 day of successful placement of order of the product.
  • The process of the refund will take 3-4 working days from the date of order.
  • Shipping costs are non-refundable.
  • You can contact us at email- sales@castonelectrode.in or dial 91-981 065 4634 to know more about refund policies.